ChickenSoup was founded on the principles of using an investment approach to defy the traditional and old school operating model of NGOs. Such an investment approach is being deployed at both the organizational management and beneficiary servicing levels.
With an investment approach, we don’t fixate an operating model or team, but make constant upgrades based on our learning with one goal in mind: make lasting changes for the neediest beneficiary group on the worthiest social cause in Hong Kong.
As an organization, ChickenSoup has gone through several phases of soul searching since we started in 2013: we upgraded our ambition to attend to the next bigger social gap; and most importantly, we upgraded our team relative to our growing ambition based on the financial resources available to us.
We deliver solutions to for our clients to resolve their issues in a partnership
We provide services to our beneficiaries to satisfy their needs in a charitable mission
We invest in our people to be value-adding in front-line services. Our team is well-rounded in counselling, western medicine, naturopathy, social work, program management, partnership and collaboration, marketing and social media, who collectively contributed to the skills needed of our operating model. Overall management is full-time volunteered by our founder. We have only one administrative headcount who manages the office, HR and finance, and accounting.
We invest in our platform via collaboration to deliver solution of non-core and tailored in nature in our servicing model. Some of the brands we have recently collaborated with include:
FIC: We invest in undervalued or even distressed opportunities for the highest returns.
The household we support are mostly led by women or grandparents, and the breadwinner often has a minimum wage job.
Many children require Special Educational Need (SEN) support and medical treatment, while their parents require urgent medical or mental health treatment.
With no saving and often in debt, these families are socially isolated living in tiny, worn-out and unsafe flats.
Motivated to change, these families appreciate our help and are willing to give back.
Our district coverage and medical program revealed many children raised by single parents require immediate support – it is the most urgent and critical social cause.
Curing the root cause result in long-term impact. When all members of the family are being served, the process is more effective and efficient in both time and cost.
To foster long-term empowerment and sustainability, a tailored package of solutions is essential for each member of the family.
We invest with a portfolio of investments, rather than in a single investment, for defined returns-targets and sustainability.
A holistic set of tailored solutions to accumulate positive impacts for a change in physical and mental wellbeing so they can emerge from Crisis to Stable mode. With further Empowerment work to improve their psychology, long lasting changes would be made. Much work focuses on the single parent as the best lever to empower others in the family.
We focus on reporting changes, over outcome or impact, as directly observed in a step-change in their behavior and reality, as a result of our empowerment work on their mind, i.e. their belief system (limiting vs creating) or state of psychology (positive vs negative).